Sales Associate
Department: Retail
Locations: San Francisco and New York City
POSITION OVERVIEW
The role of a Sales Associate at American Giant is to create an engaging shopping experience for our customers while working in a place where you can share your love for music, design and style and interact with people in a real and authentic way.
EXPERIENCE & QUALIFICATIONS
- 2 + years of customer service experience in retail environment
- Deeply understands and loves the American Giant brand
- Builds relationships naturally, embraces individuality and diversity
CUSTOMER EXPERIENCE
- Initiates conversation and interacts with the customer in an authentic, personalized way
- Utilizes technology to enhance the customer’s experience
- Shares advice, product knowledge and personal experiences to engage with the customer
- Suggests alternate products, complementary pieces, outfitting tips, or styling ideas based on the customer’s personal style and interests
OPERATIONS
- Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results
- Assists in the completion of daily projects while keeping the focus on the customer experience
- Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures
- Maintains Store/Back Stock standards
COMMUNITY & EVENTS
- Assist with in Store Events
- Help drive local neighborhood community engagement
To submit your information, please click on the name under the department you're interested in. If no email form comes up, your pop-up block may be enabled, in which case you can disable it, or email us directly at jobs@american-giant.com.