Department: Retail
Locations: San Francisco and New York City


The role of a Sales Associate at American Giant is to create an engaging shopping experience for our customers while working in a place where you can share your love for music, design and style and interact with people in a real and authentic way.


  • 2 + years of customer service experience in retail environment
  • Deeply understands and loves the American Giant brand
  • Builds relationships naturally, embraces individuality and diversity


  • Initiates conversation and interacts with the customer in an authentic, personalized way
  • Utilizes technology to enhance the customer’s experience
  • Shares advice, product knowledge and personal experiences to engage with the customer
  • Suggests alternate products, complementary pieces, outfitting tips, or styling ideas based on the customer’s personal style and interests


  • Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results
  • Assists in the completion of daily projects while keeping the focus on the customer experience
  • Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures
  • Maintains Store/Back Stock standards


  • Assist with in Store Events
  • Help drive local neighborhood community engagement

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