Returns

Purchases from American Giant may be returned within 30 days from date of purchase. The item(s) must be unworn, unwashed, and undamaged.

Return Questions

What's your return policy?

Purchases from American Giant may be returned within 30 days from date of purchase. The item(s) must be unworn, unwashed, and undamaged.

What’s your international return policy?

If you're returning an item from outside the United States, or would prefer to use an alternate shipping method to send your return back to us at your cost, please ship your package to this address:

American Giant Returns

1200 Worldwide Blvd

Hebron, KY 41048

Are there any items that can't be returned?

All discounted items purchased during sales are final sale and cannot be returned for a refund. Additionally, all pricing on items on these pages is final. Additional discounting can't be added retroactively after purchase.

How (and how soon) will I receive my refund?

Returns can take 8-10 business days to reach our facility depending on your location. Upon receiving your return, we’ll issue a refund to your original form of payment.

What if my item is damaged, defective, or incorrect?

If you have received a damaged, defective, or incorrect item, contact service@american-giant.com with a photo of the damage, or the wrong item you received, as well as your order number. We’ll take care of you.

How do you process returns placed on Gift Cards (Visa Gift Card, Mastercard Prepaid, etc)?

If you return an item(s) from an order that was purchased with a Visa gift card, be sure to keep the card information. We will credit the amount of the purchase back onto the Visa gift card. If the card or card information is lost, we cannot recover the refunded amount.

What's your warranty policy?

We offer a lifetime warranty for material defects and workmanship. This does not include normal wear and tear. For questions on warranty claims please see our Lifetime Warranty page.